Check in is between 3pm and 10pm each day.

Check out is at 10.30am.

If you are leaving before 7:00am, when reception opens:

• You can access number 19 using your front door key.

• Please leave your keys in the check-out box located there.

Our main building has a ramp at both entrances and at the entrance for reception. We have one bedroom that is accessible for those with mobility issues and those with wheelchairs. This room has a large, en-suite, walk-in shower room and there are hand-rails throughout the bathroom.

The dining room is located at the back of the building and is accessed through the hallway. There are two, small steps in the middle of this hallway and we can provide a ramp for these steps if required.

We offer a daily breakfast service which can be added to your room rate if required.

Breakfast options include a traditional Scottish cooked breakfast, or a continental style breakfast. We also have a range of options to suit dietery preferences and needs including vegeterian, vegan and gluten free options.

We do not offer other meals aside from breakfast, and do not have kitchen facilities available for guests.

We do however have a list of local restaurants, cafes and eateries that we are glad to reccomend - more details are available on this page.

Street parking is available directly outside the property:

• Free parking on both sides of the street from 5:00pm to 10:00am

• Outside these hours, you may park on our side of the street only for up to 2 hours, using a ticket from the parking meter outside number 17. The Ring Go Parking app can also be used to manage paid parking.

• A longer stay car park is located at the end of the street past the Cathedral, where you can park for up to 24 hours using the car park ticket machine.

No, bit we can reccommend New City Laundry which is located opposite Tesco, around a 5–7 minute walk away.

Opening hours are usually 8:00am–6:00pm, though times may vary.

Yes, we can store luggage before check-in and after check-out, provided it is collected on the same day.

Please note:

• We cannot store luggage overnight

• At weekends, reception is closed between 11:00am and 3:00pm

• Luggage cannot be dropped off or collected during these hours

We have two Guesthouses in our portfolio, both centrally located, with one on each side of the A82 main trunk road.

Ardross Glencairn is our larger property, with 3 seperate neighbouring victorian properties.

Alban + Abbey is our other property, located on Bruce Gardens which offers a room only option for a guests visiting Inverness.

Breakfast is served between 7am - 9am each day.

Yes, all of our rooms have an private en suite shower room with wash hand basin and toilet.

Yes, our tap water is safe to drink.

Bottled water is also available to purchase from reception.

Each room has an adjustable radiator with a dial at the bottom:

• 0 = Off

• 5 = Hottest setting
  Simply turn the dial to your preferred temperature.

Inverness city centre is about a 10-minute walk:

1. Turn left as you leave the building

2. Continue straight until you reach the river

3. Turn left again and cross the bridge on the right

Inverness does not have Uber, although the app sometimes suggests otherwise!

Reliable local taxi companies include:

• IT Taxi

• Inverness Capital Taxi

Both offer apps and direct contact numbers. Reception is also happy to book a taxi for you.

Yes, you are welcome to eat in your room as long as you are careful.

Please note:

• The dining room is for breakfast only

• Cooking food is not permitted

• We can provide plates and cutlery on request

• Any food spillages or strong food odours left in the room may result in an additional cleaning charge

• We are unable to heat food for guests

Rooms do not have refrigerators.
However, we can store medication that needs refrigeration in our fridge in the dining room, please speak to reception.

• Weekdays: 7:00am – 10:30pm

• Weekends: 7:00am – 11:00am and 3:00pm – 10:00pm
  (Reception is closed between 11:00am and 3:00pm)

A manager lives in the building, so guests are never left on their own.
If you experience an emergency after hours, assistance is always available.

We do not provide washcloths or toiletries.

The nearest supermarket (Tesco) is a 5 minute walk away if you need to purchase these items.

Yes, we have plug adapters for various countries that we can lend during your stay, subject to availability.

Fans and additional heaters are available on request, subject to availability.

Yes, ground floor or upper floor rooms can be requested, but are subject to availability.

If you require a specific floor, we recommend requesting this as early as possible.

No, there is no lift in the building.

Due to staffing levels, we are unable to carry luggage to rooms, so guests will need to take their own bags upstairs.

As a traditional property every room layout is slightly different, but all rooms include the same amenities.